For a while now, I’ve been following UXMastery.com. Their forums are a wealth of knowledge and interesting UX discussion. Their course evaluations are helpful to anyone looking for an education in user experience. And their Ask the UXperts sessions are always enlightening. So when, to my complete delight, Hawk (the admin over at UXMastery) invited […]
Most brands have distinct jobs they assign to their website and their mobile apps. But every once in a while, a confused client may ask, “Which should I build, a mobile app or a mobile-friendly (aka responsive) website?” It turns out that, from the user perspective, a native mobile app (purpose-built for iOS or Android) plays a […]
When I first learned about Content Strategy, I knew it was what I wanted to do. As a tech writer, I was surprised to find that I spent a majority of my time doing non-writing tasks like solving content management issues, structuring navigation, and setting editorial standards. The idea that there was a group of […]
When you think of designing mobile apps, what tasks come to mind first? Creating a product map, designing prototypes, interviewing stakeholders? Probably. What about planning your push notifications? Believe it or not, your push notifications can really help inform your app’s UX design. Read this article I wrote for Urban Airship’s blog to learn more.
It’s a holiday week (hope you had a Merry Christmas!). So it’s not a particularly intense week for reading. But I did find a few articles I thought you might like. Customer experience: what is it and why should you care? and How content shapes customer experiences — Acrolinx As content strategists, we’re constantly trying […]
Happy December! I want to start sharing some of the more thought-provoking blog posts I find in my travels around the Internet. They may have to do with digital, technology, writing, critical thinking, or anything else I find interesting and useful. Hope you do too! The scientists who make apps addictive — 1843 Magazine A […]